As the world continues to battle the COVID-19 coronavirus, many countries have implemented a complete lockdown as they plan on flattening the curve of infection. Locally, this means that a number of restrictions have been put into place as residents are encouraged to stay at home. However, essential services like grocery stores, pharmacies etc are open to ensure South Africans are still able to get their essentials so that they can, in fact, remain at home. While the restaurant and takeaway industry have been hit hard because of the lockdown, Uber Eats is making life a lit bit easier for South Africans with the launch of their essentials delivery service.

I must be honest, I am a fresh ingredient fanatic and I have no problem rushing off to the supermarket to get my dose of fresh produce to add that bit of zest to my cooking. Now, don’t get me wrong – I am far from the next Gordon Ramsay but I do enjoy cooking up a little something-something in the kitchen and this time at home has forced me to be a little more experimental.

However, in a bid to flatten the curve, I try not to leave my house as much as possible and definitely don’t go grocery shopping as much as I used to. This is why I was ecstatic to find out that Uber Eats has teamed up with a variety of essential stores to make ordering these essentials easier – and I don’t have to leave the house.

The process is simple, just like using the app to order your favourite take-away, you log onto the Uber Eats app, select your store, decide which items you want, check out and wait for them to be delivered! It really is as simple as that.

I recently used the app to order a few items from Need It Now in Greenstone and I was really excited to see just how quick and easy the process was and how fast Uber Eats tailored its product to help South Africans during their time of need.

The range of food items was the first thing that caught my attention. The different stores offer a variety of Groceries, medicines (no scripts of course), frozen meals, fresh fruit juices and ready-made healthy meals to toiletries, household goods and vitamins.

After choosing my products, I went on to confirm and pay for my order with a delivery fee of R25 delivery fee. What really struck me as amazing, though, was that the app had the option of the contactless delivery feature at checkout. This feature enables you to request that the order be left at the doorstep of your home to reduce interaction. Another brand win!

After placing my order, I waited just over an hour for the goods to arrive on my doorstep. Naturally, delivery hours will be limited to stores available and will work around standard operating hours of between 09:00 AM to 17:00 PM. You can use the app’s tracking feature to keep an eye on your order as well.

It’s incredible to see brands like Uber Eats quickly and effectively tailoring their service to make life for South Africans that much easier during lockdown. As mentioned, our main priority is to stay at home and getting our essentials delivered in a simple, quick, contactless way has made all of the difference during these trying times. It’s also helped me be as creative as possible in the kitchen without forcing me to leave my house and get the fresh ingredients I crave for my meals.


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